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Privacy Policy

Last updated: 27 May, 2025​

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Ophthalmology 24 Ltd ("we", "us", or "our") is committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our website www.ophthalmology24.com ("Website", "Ophthalmology24"). By accessing or using the Website, you agree to the practices described in this Privacy Policy.

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1. Interpretation and Definitions

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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.​

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For the purposes of this Privacy Policy:

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  • Account means a unique account created for You to access our Website or parts of it.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ophthalmology 24 Ltd, registered in Bulgaria at Darwin 10, Plovdiv.

  • Cookies are small files placed on your device to collect and store browsing information.

  • Country refers to Bulgaria.

  • Device means any device that can access the Website.

  • Personal Data is information relating to an identified or identifiable natural person.

  • Service refers to the Website.

  • Service Providers are third parties that process data on our behalf.

  • Usage Data refers to automatically collected data generated by your use of the Website.

  • Website refers to "Ophthalmology24", accessible from https://www.ophthalmology24.com

  • You means the individual accessing or using the Website, or the company or legal entity represented.

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2. Data Controller

 

The data controller responsible for your personal data is:
Ophthalmology 24 Ltd
Darwin 10, Plovdiv, Bulgaria
ophthalmologytwentyfour(at)gmail.com

Legal info

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3. Types of Data We Collect

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Personal Data

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While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

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  • Email address

  • Name

  • Country

  • Any information you provide via our contact forms, social media, or email

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Usage Data

 

Usage Data is collected automatically when using the Service.

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  • IP address (Internet Protocol address)

  • Browser type and version

  • Operating system

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Device information and diagnostic data

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Tracking Technologies and Cookies

 

We use both session and persistent cookies. Types include:

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  • Essential Cookies: Required for basic website functionality.

  • Functionality Cookies: Remember your preferences.

  • Analytics Cookies: Help us understand site usage.

  • Notice Acceptance Cookies: Identify if users have accepted the use of cookies.

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We use a cookie consent banner - Consent Management Platform (CMP) displayed at the bottom of our page, that lets you choose your preferences upon visiting the site. You can modify your preferences at any time. Disabling cookies may limit your ability to use certain features of our website.​​​

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4. Legal Bases for Data Processing

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We process your personal information on the following legal bases:​

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  • Providing services: Performance of a contract (Art. 6(1)(b))

  • Responding to inquiries: Legitimate interest (Art. 6(1)(f))

  • Marketing communication: Consent (Art. 6(1)(a))

  • Website analytics: Consent (Art. 6(1)(a))

  • Legal obligations: Legal obligation (Art. 6(1)(c))

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5. How We Use Your Data

 

We collect personal information for the following purposes:

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  • To provide You with the Services and features of our Website

  • To respond to inquiries, attend to and manage Your requests to Us

  • To send marketing communications (with your consent)

  • To improve our Website and user experience

  • To monitor the usage of our website

  • To comply with legal obligations and regulatory requirements

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6. Sharing of Your Data

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We may share your data:

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  • With Service Providers undersigned Data Processing Agreements (DPAs)

  • During business transfers (mergers, acquisitions)

  • If legally required (court orders, legal obligations)

  • With your explicit consent

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We do not sell your personal data.​​​​

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7. International Data Transfers

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We may transfer your data outside the EU/EEA. In such cases, we use:

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  • European Commission’s Standard Contractual Clauses (SCCs)

  • Other safeguards as required by GDPR

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8. Data Retention

 

We retain your personal data only as long as necessary for:

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  • Providing services

  • Fulfilling legal obligations

  • Resolving disputes

  • Internal analytics

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9. Your Rights (Art. 15–21 GDPR)

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You have the right to:

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  • Access your data

  • Correct inaccuracies

  • Delete your data (right to be forgotten)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

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To exercise your rights, email ophthalmologytwentyfour @ gmail.com

You also have the right to file a complaint with the Commission for Personal Data Protection (CPDP): https://www.cpdp.bg​​

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10. Security

 

​We implement appropriate technical and organizational security measures, including SSL encryption and secure data storage. Despite our efforts to protect your personal information, no method of transmission is 100% secure.

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11. Children's Privacy

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Our services are not intended for users under 14 years of age. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

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12. Automated Decision-Making

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We do not use your personal data for profiling or automated decision-making.

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13. Links to Other Websites

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Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies individually.

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14. Third-Party Course Sign-Up and Data Sharing

 

14.1. Purpose of Data Collection

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When you explicitly sign up for a third-party course through our website, we collect personal information (such as your name, email address, and any additional details provided during registration) to forward it to our partner, "Oftalmo University Europe" (OU SOLUCIONES OFTALMOLOGICAS SL, Spain, Calle Rossello 94ESCALERA A, ENTRESUELO 2. 08029, Barcelona, VAT NUMBER: B21724331) so they can contact you directly regarding course enrollment, scheduling, and participation.​

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14.2. Legal Basis for Processing

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We process your data based on your explicit consent (Article 6(1)(a) GDPR), which you provide at the time of course sign-up by agreeing to have your details shared with Oftalmo University Europe.

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14.3. Data Sharing

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Your data will be shared only with Oftalmo University Europe, who will act as an independent controller. The partner will use your information solely for contacting you about the course and managing your participation.

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We do not sell your data and only share it for the purpose of course-related communication and coordination.

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Limited Scope: Your data will not be shared with any third party without consent.

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14.4. Referral Disclaimer

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We may receive a commission if you choose to enroll in a course through Oftalmo University Europe after signing up via our website. This does not affect the privacy or security of your data.

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14.5. Your Rights

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Under GDPR, you have the right to:

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  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data ("right to be forgotten")

  • Withdraw your consent at any time (this will not affect the lawfulness of processing before withdrawal)

  • Lodge a complaint with a data protection authority

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To exercise these rights, contact us at email: ophthalmologytwentyfour(at)gmail.com

If your request concerns how Oftalmo University Europe processes your data, we will inform you who to contact or handle it jointly, as appropriate.

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15. Changes to this Privacy Policy

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We may update this Privacy Policy. We will notify users of significant changes and update the "Last Updated" date. Continued use of the Website constitutes acceptance of the revised policy.

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16. Contact Us

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For any questions or concerns about this policy:

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This Privacy Policy complies with Regulation (EU) 2016/679 (General Data Protection Regulation).​

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This Privacy Policy as well as all other texts throughout the website are translated from English to other languages. These are unofficial translations and are only provided as convenience translations. They should therefore be interpreted in accordance with their English language version which will prevail in the event of any discrepancy between the English version and the translation.

 

Ophthalmology 24 Ltd assumes no liability for any errors, omissions, or ambiguities in the translations. Any person or entity choosing to rely on the translated content does so at their own risk. If in doubt, please always refer to the official English language version.

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